Text + Web Chat Layer

Texts and Chats That Move the Business Forward.

The same AI front desk handles SMS and web chat, remembers context, books appointments, updates records, and keeps the conversation going after a visitor leaves your site or goes quiet.

Demo the Chat Layer See Conversations
9:41
Chat with AI
Hi, I need to book a tour for Saturday
Hi there! I'd be happy to help. What time works best - 10am or 2pm?
10am works great
Perfect! I've booked you for Saturday at 10am. You'll get a confirmation text shortly.
Type a message...

< 60s

Speed to lead response time

70%

Prefer SMS

24/7

Available

3x

Higher engagement

Features

Built for Modern Communication

SMS and Web Chat in One System

Customers can text or chat from your site and reach the same AI front desk workflow.

Instant Response

No waiting, no 'we will get back to you.' The system answers immediately and keeps the next step moving.

Shared Customer Context

Returning customers pick up where they left off because conversation history follows the record.

Books via Text

Customers can book, reschedule, or cancel by text while the AI checks real availability and confirms the result.

Autopilot Follow-Up

When a good conversation stalls, the system can re-engage by SMS and stop automatically when they reply, book, or opt out.

Escalates with Context

Complex issue? The AI creates the task or handoff with the full thread attached.

Real Conversations

See It In Action

Actual conversation flows your AI handles every day.

After-Hours Booking

Hi, can I book an appointment for tomorrow?

Of course! I have openings tomorrow at 10am, 2pm, or 4pm. Which works best for you?

10am please

Perfect! You're booked for tomorrow at 10am. I'll send a confirmation text. See you then!

Order Status Check

Where's my order?

I can help with that! What's your order number or the email you used?

john@email.com

Found it! Order #45821 shipped yesterday via FedEx. Estimated delivery: tomorrow by 8pm. Tracking: 1Z999AA...

Autopilot Rescue

I might want to book, but I need to check my schedule.

No problem. I can hold off for now. If it helps, I can send a quick check-in later with the next available times.

Sure, that would help.

You got it. I'll follow up, and if you reply before then, we can pick right back up here.

Omnichannel

Same Brain, Every Channel

Your AI chat agent shares the same knowledge base as your voice agent. A customer can call in the morning, text at lunch, and chat from your website at night. The conversation continues seamlessly, and Autopilot can re-engage stalled written conversations without your staff manually chasing them.

  • SMS text messaging
  • Website live chat widget
  • Shared conversation history
  • Autopilot follow-up for quiet leads

Voice

Chat

SMS

All connected to the same AI brain

Shared Knowledge Base

Ready for Instant Text Responses?

Your customers are already texting. Meet them there with AI that actually helps.

Get Chat Demo Also See Voice AI →